Privacy Policy

Introduction

This Privacy Policy explains how Quinta da Libelula Center collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR) and Portuguese data protection law.

Data We Collect

We may collect the following information:

  • Identification details (name, address, contact information).
  • Booking details (retreat dates, preferences, payment details).
  • Health or dietary information voluntarily provided for retreat preparation.
  • Website usage data (via cookies, with your consent).

Purpose & Legal Basis

We process personal data for:

  • Managing bookings and customer communication (contractual necessity).
  • Complying with tax and accounting obligations (legal obligation).
  • Ensuring guest safety and well-being during retreats (legitimate interest).
  • Marketing communications, if you have given explicit consent.

Data Sharing

  • We do not sell your personal data.
  • Data may be shared with trusted service providers (e.g., payment processors, booking platforms) only as necessary.
  • If required by law, data may be disclosed to public authorities.

Data Retention

  • Booking and payment records: 10 years (per Portuguese tax law).
  • Health/dietary information: deleted after the retreat ends.
  • Marketing data: until consent is withdrawn.

Your Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to processing.
  • Withdraw consent at any time.
  • File a complaint with the Portuguese Data Protection Authority (CNPD – Comissão Nacional de Proteção de Dados).

Cookies

Our website uses cookies to improve your browsing experience. Please refer to our Cookie Policy for details and management options.

Contact

For questions or data requests, contact:
 Quinta da Libelula Center
 Email: info@quintadalibelula.center
 Address: Quinta da Libelula, Vale da Carvalha, 3300-222 Cepos, Portugal